Please allow between 2-5 days for your order to arrive. If more than 45 days have passed please email us at [email protected] to review the status of your order.
Refunds will be handled through email if necessary.
To return your product, you should mail your product to:
800 Woodbury Road, Suite G, New York, NY, 11797, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International shipping disclaimer
Please be advised, that international shipments may be inspected or held by Customs in your country for any reason.
Thus, check with your local Customs office about the possible restrictions on the products you are interested in before placing an order.
Any international orders we accept are at the risk of the buyer in the event of any type of Customs issues that may arise.
This is completely out of our control and there is nothing we can do to fix it.
We do NOT accept any responsibility for international orders that are delayed, damaged, lost during transit or undelivered due to local Customs and we will NOT offer a refund.
If the product is returned to us by your local Customs office within 30 days of shipping, we may offer you a refund, ONLY if the product is:
- Not damaged
- And in its original packaging
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